Returns & Exchanges

At VECTOR Official, we are committed to your peak performance; if your gear doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unused condition with all technical tags and packaging intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Securely place the items in their original packaging, ensuring all protective layers are included to prevent damage during transit.

• 3.
  Ship to VECTOR

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.